Cancellation policy

Last updated: 29 October 2026

Subscribe and save

When you select subscribe and save, you authorize an automatically renewing order of one 50 mL Melóvia Peptide Moisturizer at $44.95 every 30 days, plus shipping and applicable tax. The first order is charged at checkout. Later orders are charged every 30 days until you pause or cancel.

Pause, skip or cancel

There is no minimum number of repeat orders. Use the subscription management link in your subscription confirmation email to pause, skip or cancel before your next scheduled charge. You can also contact us with your order number for help. Cancelling stops future charges; it does not automatically cancel or refund an order already charged or sent for fulfilment.

Orders already placed

If a charge has already been taken, contact us promptly. We will try to stop the order before fulfilment, but changes may not be possible after packing begins. Returns and refunds are covered by our refund and return policy.

Shipping and changes

Standard shipping is currently $4.99 per delivery to eligible addresses in the contiguous 48 US states and Washington, DC. Applicable tax is extra. The checkout shows the first and recurring charges. We will notify you before any change to your recurring price or terms.