Privacy policy

Last updated: 28 October 2026

Melóvia uses Shopify to run this store. This notice explains the personal information involved when you browse, contact us, or place an order.

Information we collect

We receive the details you submit, such as your name, email address, shipping and billing addresses, and order information. Shopify and its service providers may also collect device, browser, and usage information through cookies and similar technologies. Payment providers process payment details; we do not receive your full card number.

How information is used

We use information to process and fulfil orders, provide customer support, handle returns, secure the store, meet legal obligations, and improve our services. If you opt in to marketing, we may send promotional messages. You can unsubscribe using the link in those messages.

Who receives information

We share information with Shopify, payment providers, delivery and fulfilment partners, and other providers needed to run the store. Information may also be disclosed when required by law. Their handling of information is governed by their own terms and policies where applicable.

Your choices and rights

You can request access to, correction of, or deletion of personal information where applicable law provides those rights. You can also use the Your Privacy Choices page for available privacy controls.

Contact

For privacy questions or requests, use our contact form. Include enough detail for us to identify and respond to your request.